Returns & Exchanges

At MotionGrey, we want you to be completely satisfied with your ergonomic workspace setup. If your purchase doesn't meet your needs, we offer a 30-day return window for items in their original packaging and condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original manufacturer packaging, ensuring all hardware, components, and manuals are included.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at the designated courier location for transit back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned product, your refund will be processed to your original payment method within 5-7 business days.